OUR SERVICES
SYSTEM CHANGES OR REVIEWS
Maybe you know for sure that your current system isn't able to meet the needs of your growing business or you wonder if there might be a system that could offer you more options and work better for you. If this is you, we can likely help you begin that journey. We can walk along side you as you review and select a new system or help you move from one to another once that decision has been made. You don't have to sift through all of the data on your own nor do you have to know all of the necessary "vendor speak" to accomplish your goals. We would love to chat with you about how we can help with what can be an overwhelming project so you can still focus on your customers.
BUSINESS PROCESS IMPROVEMENT
Do you ever find yourself asking “Does it need to be this difficult, isn’t there a better way?” If you find yourself asking either of those questions over and over again about the same process, maybe the answer is simple – Yes, there just might be a better way! We know that occasionally what you need is a fresh set of eyes and someone to push you to decide what can change and what shouldn’t. Of course, it’s important that you have someone who can understand your business requirements and that’s exactly what Grape Logic will do as we help you take the confusion and stress out of an otherwise frustrating processes.
USER DOCUMENTATION
Whether you want to be prepared in case your favorite staff member finds a new job or simply want to be able to keep your business running if someone is out sick, documentation may be just what you’re missing to prevent your stress level from rising. Grape Logic understands that it’s often challenging to have good documentation that is customized to your business practices. We’ll work with you to identify where crucial documentation may be missing and determine the best way to get it created so that you can be confident even if a team member isn’t there to do a key task.
INVENTORY MANAGEMENT
You know that bottles of wine and t-shirts can’t really sprout feet and walk away, but some days you’d swear that they do. If this sounds familiar, don’t worry you’re not crazy, but it’s likely time to sit down and review your inventory management process. It’s amazing what a few changes can do to make your inventory numbers tie out during a physical count and simply save you time and a lot of headaches when you don’t have to explain why you can’t account for items.
LOYALTY PROGRAM REVIEW
The best loyalty program is often the one that staff can explain in simple terms. Whether you’re looking to start a program or already have one that you’d like to jazz up a bit, we can provide guidance. Using our knowledge of what retailers are using in various industries we will work with you to create or modify your program into one that both you and your customers will find value in.